Fall Line Specialty Privacy Policy 

Effective Date: January 13, 2025

Introduction

Fall Line Specialty ("Fall Line," "we," "us," or "our") respects your privacy and is committed to protecting your Personal Information. This Privacy Policy describes how we collect, use, and share your Personal Information when you use our website (the "Site"), services, and applications (collectively, our "Services"). 

Personal Information We Collect

CATEGORIES OF INFORMATION

We collect the following categories of personal information: 

  1. Identity Data
    - First name, last name
    - Account credentials
    - User profiles and preferences

  2. Contact Data
    - Email address
    - Phone number
    - Business and/or home address

  3. Technical Data
    - IP address
    - Browser type and version
    - Device information
    - Operating system
    - Access timestamps
    - Usage patterns

  4. Usage Data
    - Interactions with our Services
    - Features used
    - User preferences
    - Performance metrics

  5. Professional Data
    - Company affiliation
    - Job title
    - Industry sector
    - Business relationships

  6. Financial Data
    - Payment information
    - Transaction history
    - Billing records

Use of Personal Information

We use your personal information for the following purposes: 

  1.  Service Provision
    - Account management
    - Service delivery
    - Technical support
    - Feature optimization

  2. Business Operations
    - Analytics and improvements
    - Security monitoring
    - Fraud prevention
    - Legal compliance

  3. Communications
    - Service updates
    - Technical notifications
    - Marketing communications (with consent)
    - Support responses

Data Sharing and Disclosure

We may share your information with:

  1. Service Providers
    - Hosting providers
    - Analytics services
    - Payment processors
    - Security vendors

  2. Business Partners
    - Integration partners
    - API service providers
    - Professional services

  3. Legal Requirements
    - Court orders
    - Legal process compliance
    - Regulatory obligations
    - Rights protection

Your Rights and Choices

You have the following rights regarding your personal information: 

  1. Access Rights
    - Request information about collected data
    - Receive copies of your data
    - Review processing activities

  2. Control Rights
    - Update or correct information
    - Delete personal information
    - Opt-out of processing
    - Export data

  3. Marketing Choices
    - Opt-out of communications
    - Manage preferences
    - Unsubscribe options

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including: 

- Encryption of data in transit and at rest
- Access controls and authentication
- Security monitoring and logging
- Regular security assessments
- Incident response procedures

International Data Transfers

We may transfer your personal information to countries other than your own. When we do, we ensure appropriate safeguards are in place, including:

- Standard contractual clauses
- Data processing agreements
- Privacy Shield certification (where applicable)
- Consent-based transfers

Special Provisions

CALIFORNIA RESIDENTS

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination

EUROPEAN RESIDENTS

For users in the European Economic Area (EEA), we process personal data under the following legal bases:

- Contract performance
- Legal obligations
- Legitimate interests
- Consent

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children under 16.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by: 

- Posting the new version on our Site
- Sending an email notification
- Providing in-app notifications

Contact Information

For privacy-related questions or concerns:

Fall Line Specialty 

2400 Old Brick Road, Suite 22

Glen Allen, VA 23060

Email: privacy@falllinespecialty.com

Additional Important Information

COOKIE POLICY

[Detailed information about our use of cookies and tracking technologies] 

DATA RETENTION

We retain personal information for as long as necessary to:

- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements 

SECURITY INCIDENT RESPONSE

We maintain procedures for responding to security incidents, including:
- Notification procedures
- Investigation protocols
- Remediation processes
- Documentation requirements